- Hosting Terminology
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Service Uptime Guarantee
Find out what a service uptime guarantee includes and how you can make use of it.
Typically users consider just the features they are going to get with a specific website hosting plan and tend to forget something just as essential - the service uptime. As good as a plan could be, common downtimes may lead to lower search engine rankings and lost customers regardless of what the reason behind them could be. Naturally, not many people would come back to an Internet site that's unavailable half of the time, not mentioning the misused money if you've invested in a marketing campaign. This is why, when you purchase a new web hosting plan, you should make sure that the service is going to be stable and your sites will be online always. This means more traffic, or in case that you have an online store, for instance, better uptime would mean more satisfied customers.
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Service Uptime Guarantee in Website Hosting
Using a website hosting account from our company, you will be able to enjoy 99.9% server uptime. We have practically eradicated the downtime due to the fact that we use an advanced cloud hosting platform and we do not run everything on just a single server like most suppliers do. Rather, we run each service on a separate set of servers, so your files, email messages, databases, etcetera, are going to be handled by different servers. Thus, we can also balance the load way more efficiently and guarantee the stable operation of your web sites at all times. The availability of the web servers is guaranteed by a number of backbone Internet providers and diesel backup generators, so your websites will be working no matter what. We also have administrators overseeing the web servers 24 / 7, which includes weekends and holidays, and they will handle any unforeseen issue that might appear.
- Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each and every semi-dedicated server package acquired through our company. You can forget about your web site being inaccessible for any reason because we employ a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to managing everything on one server and risking one service to take everything down, we have now allocated the various services among their own groups of web servers. Put simply, your databases, files, emails, statistics, etc., are addressed by independent clusters, and so the failure of one machine has no impact on the overall service or on your Internet websites. Several backbone Internet providers and diesel backup generators guarantee that infrastructural problems won't affect your Internet sites either. We've got software and hardware firewalls and a skilled team of admins to check on the incoming and outgoing traffic and to respond to any software issue 24/7.- Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages feature a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel powered backup generators. In addition, we use new hardware for the physical hosting servers in which the VPS accounts are set up to prevent any possibility of hardware failure and every part has been tested thoroughly. The integrity of your info is ensured by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your websites will be up and running virtually without any disruptions. Our competent administrators will resolve promptly any software issue that could show up, so even if there's an issue with a different VPS server account on the physical web server, your VPS shall not be affected. The hosting server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide an exceptionally stable hosting service.- Service Uptime Guarantee in Dedicated Servers
If you acquire a dedicated server plan through us, you can take full advantage of our service and network uptime warranty. We will make sure that your website hosting server is accessible a minimum of 99.9% of the time no matter what. We employ new, thoroughly tested hardware to assemble every single hosting server and we make sure that all the pre-installed software is working properly before the hosting server is handed over to the client. We have also taken measures to avoid any possible infrastructural issues - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured by using numerous independent Internet suppliers. Our admins are available constantly, including weekends & holidays, so even if any unforeseen issue appears, they'll handle it right away to avoid any downtime of your server and the sites or offline apps accommodated on it. - Service Uptime Guarantee in Semi-dedicated Servers