One of the common reasons to get a hosting server of your own is the fact you'll have comprehensive control over the software environment and you'll be able to install anything you would like. This will enable you to run applications which require certain software in order to be present on the machine, which isn't possible with a shared hosting server in which you'll be able to install software only in the account, but not on a root level. In case you aren't very familiar with this type of matters, nonetheless, you may encounter issues since managing a server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our admins will be able to handle various tasks which should be done or can resolve many problems that you might face.
Installation and Troubleshooting in VPS Servers
You can add the upgrade with a few mouse clicks whenever you need it and irrespective of the VPS servers package deal which you have chosen. This may be done either during the order procedure when you think that you will require support from the very beginning or later on from the virtual private server billing Control Panel if you have difficulties with any application on the hosting server. Our experienced administrators can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you'll be able to use it at any time. The majority of tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it in the billing CP at all times. You can use the upgrade as a separate service or on top of the 30 minutes of custom work that are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our Linux dedicated servers and if you add it, our knowledgeable administrators can assist you with anything on your hosting server. Including setting up any third-party software which you may want to use on the machine and troubleshooting any script that functions inadequately or does not run at all. Our upgrade provides one hour of work and in the event that a certain task isn't very time-consuming, we shall add the remaining time to your account. You shall be able to discover how many minutes are left within your billing Control Panel and use them anytime you need help again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in the event that you need something to be installed in the very beginning, you could add it to your order during the sign up process, while if you require support afterwards, you could add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack as well, but just in case you require additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the best possible way.