Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is qualified to swiftly deal with all our Linux website hosting plans customers’ problems and advise requests. Via our ticketing system, it’s possible to share your inquiry and a support team fellow member is going to return to you in less than maximum an hour. In fact, practice has confirmed that the standard reaction time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our staff of specialists is going to be online for you 24x7x365 to react to all your inquiries and to solve any matter that you may have. You can submit a customer assistance ticket from your Web Hosting Control Panel or send us a message anytime. Also, on working days, you’ll be able to call us or take advantage of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a detailed knowledge base into the Control Panel to assist you to obtain important step–by–step recommendations any time. Each section of the Control Panel has its own contextual guide area displaying a variety of how–to posts. We have also organized training videos to offer you a superior visual representation of exactly how to perform any presented task.