Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help staff is educated to fast care for all Linux web hosting clients’ inquiries and information inquiries. Via our ticketing system, you’ll be able to submit your inquiry and a support staff fellow member will go back to to you in less than max 1 hour. Actually, practice shows that the regular reaction time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our staff of specialists is going to be online for you 24x7x365 to reply to all of your problems and to correct any matter you will likely have. You are able to send us a customer assistance ticket from your Web Control Panel or drop an email any moment. Also, on working days, you can give us a call or work with the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • PrincetonStar ServerOne’s Control Panel features a wide–ranging knowledge base that is integrated into all areas. In each part, you’ll find a Help control key that will load for you a list of step–by–step courses on how to take advantage of a particular function or perform a certain action. Moreover, we have produced mini seminar movies to help you to get a better idea of the Control Panel’s interface.