The service uptime for every web hosting account is of crucial importance. If you’re using a server which has recurrent issues and your website is not accessible for long periods of time, it is more likely that website visitors shall not return. If you have an online store, for instance, this would mean lost prospective customers and less income. Your internet sites could even get penalized by search engines like google with lower rankings no matter how good their content is. To prevent this type of scenario, always make certain that the hosting service you get is stable. In this way, the success of your internet site will depend only on its content and your marketing campaigns and won't be affected by hosting-related aspects that you have got no control of.
Service Uptime Guarantee in Web Hosting
When you get a web hosting
plan from us, we ensure that your sites are going to be working at least 99.9% of the time. We've virtually eradicated the server downtime by using an innovative cloud hosting platform in which different clusters of web servers handle each individual part of the overall service - files, databases, e-mail messages, etc. In this way, should there be an issue with a web server, the other servers included in the cluster will simply take over and your sites will not be affected in any way. To avoid any infrastructure problems, we furthermore have diesel-powered backup generators and several independent Internet providers. Knowledgeable administrators monitor the servers 24/7 to sort out any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server plans, you're going to reap the benefits of a 99.9% service uptime and you can now forget about any difficulties you may have experienced with other service providers. Unlike the majority of hosting providers, we don't handle everything on a single server. Instead, every part of the hosting service, including the file storage, e-mails, databases, CP, statistics, and so on., has its own clusters of servers. If one server fails, the others shall take over, so your internet sites will not be affected. Additionally we use a groundbreaking load-balancing platform which guarantees the optimal performance of both our web servers and the internet sites accommodated on them. A number of independent Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a team of skilled admins, which is available 24/7, monitors the system in case there are software issues. Using our semi-dedicated servers
, your internet websites shall be operational no matter what.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. We also employ new hardware for the physical web servers where the VPS accounts are created to prevent any probability of hardware malfunction and every part has been tested substantially. The security of your data is ensured by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your web sites shall be functioning basically without any disturbances. Our knowledgeable admins will resolve promptly any software issue that could appear, so even if there is an issue with a different VPS server
account on the physical hosting server, your VPS isn't going to be affected. The web server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans include a 99.9% server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We check out every server extensively before we hand it over to the client and we work with new hardware components in order to avoid any chance of hardware problems. Any unanticipated software problems can be resolved instantly by our system administrators as they monitor all servers 24/7. In order to avoid infrastructural difficulties, our data center in downtown Chicago employs powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your sites are flooded, we can react quickly and filter the unwanted traffic before it reaches your dedicated server
and interrupts the proper functioning of your Internet sites.