Installation and Troubleshooting
Discover what the Installation & Troubleshooting characteristic offered together with the Virtual Private Servers and the dedicated servers includes.
Apart from having more resources, a reason why you may get your own web server and use it instead of a shared website hosting plan is the fact that you can install and run a wide selection of software. With a shared account, you'll be able to use programs, that do not need root access and aren't installed server-side, so in case you require particular software for your Internet sites, you cannot set it up on a shared hosting server. This is not the case with a server of your own where you are able to install everything you would like. The downside is that you may not have much experience and handling your own server is more complicated that managing a shared hosting account in which the provider manages the majority of things. This is why we offer another service for our hosting server plans called Installation & Troubleshooting and you can take advantage of it any time you come across any difficulties with the management of your server.
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Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all
VPS server solutions we offer and you could add it either during the signup or anytime later on through your billing Control Panel. It features 60 minutes of custom work on your web server, so our administrators can aid you with software installation or setup. They can also troubleshoot any piece of software you have already installed in the event that it doesn't work efficiently, so you won't need to waste time to discover what is wrong because they can aid you in a very quick and expert way. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a certain task takes less time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful if you cannot do something on your own or when you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a certain task.
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Installation and Troubleshooting in Dedicated Servers
In the event that you require our upgrade for any reason, you'll be able to add it to your
dedicated server with a few mouse clicks from your billing Control Panel or if you will require some custom work on the server immediately after it's set up, you can obtain the upgrade during the signup procedure and inform us what do you require to be carried out, so everything will be ready once your web server is working. 60 minutes of custom work are added to your account each time you order the upgrade, so you can take advantage of this service as many times as you need. If some task requires less time to be carried out, you won't lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to focus on building and advertising your websites without spending time on maintaining the dedicated web server or the software installed on it. You may take full advantage of it if you also use our Managed Services upgrade, but the 30 min it includes aren't sufficient to carry out all of tasks that you need.